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Terms and Conditions

Welcome to EC Hypnotherapy, a hypnotherapy and mind coaching service provided by Elizabeth Caplin. Elizabeth Caplin is a Certified Strategic Hypnotherapist and Mind Coach registered with the Irish Hypnotist Register. Having completed the Diploma in Strategic Hypnotherapy & Mind Coaching with the Hypnotherapy Business Academy. EC Hypnotherapy does not offer any guarantees since client's own personal success depends on various factors that the practitioner (EC HYPNOTHERAPY) has no control over, including client's willingness and desire to effect the changes inside them. By accessing or using our website, services, or products, in any capacity you agree to be bound by the following terms and conditions: 

 

Acceptance of Terms

By using our website, becoming a site member, purchases services, participating in events (free or paid) or interacting with our site in any way, you acknowledge that you have read, understood, and agree to these terms and conditions. This include the detailed medical disclaimer below. 


By utilizing any services provided by EC Hypnotherapy, including but not limited to free events, paid events, one-on-one sessions, group sessions, workshops, and purchasing online courses/recordings through our website, you are deemed to have given your consent to abide by the terms and conditions set forth by EC Hypnotherapy. These terms and conditions govern your use of our services and establish the rights and responsibilities of both parties involved. You consent agreeing that the results of your hypnosis/guided imagery/mindset coaching session(s) depend greatly on your own serious participation. You understand that hypnosis/guided imagery/mindset coaching is not a medical or psychological procedure. You are aware and trust that EC Hypnotherapy will do everything reasonable in their power to ensure your success.

My Obligation To Clients:

During one one one sessions, I will use my training and experience to devise a therapy plan to help you achieve your goals by giving you the tools and therapy you need to change the way you think, feel, and respond to challenging situations. I will always be open to your feedback and adapt my perspective accordingly. I will endeavor to give you as much advance notice as possible of holidays or of any need to re- schedule a future appointment. My commitment to you in terms of confidentiality and privacy is covered comprehensively within the Privacy Policy. I comply with the EU General Data Protection Regulations (GDPR) in terms of the sharing and storing of your personal information.

Client's Obligations

As a client, we kindly request that you fulfill the following obligations to ensure a smooth and successful experience:

  1. Provide Accurate Information: Please provide accurate and up-to-date information about yourself, including contact details, preferences, and any relevant background information. This will help us tailor our services to your specific needs.

  2. Active Participation: Actively participate in the sessions, engage in open and honest communication, and be willing to share your thoughts, feelings, and experiences. Your active participation is crucial for the effectiveness of the sessions.

  3. Commitment to Personal Growth: Demonstrate a genuine commitment to personal growth and development. This includes being open to exploring new perspectives, embracing change, and implementing the strategies and techniques discussed during the sessions.

  4. Respect and Professionalism: Maintain a respectful and professional demeanor throughout our interactions. Treat our team members with courtesy, and refrain from engaging in any form of disrespectful or inappropriate behavior.

  5. Timeliness and Preparedness: Be punctual for scheduled sessions and come prepared with any materials or information requested in advance. This will help maximize the time allocated for your session and ensure a productive experience.

  6. Payment and Financial Responsibility: Fulfill your financial obligations promptly and in accordance with the agreed-upon terms. This includes making payments for services rendered and adhering to any cancellation or refund policies outlined in our terms and conditions.

By fulfilling these obligations, you contribute to a positive and collaborative working relationship, allowing us to provide you with the best possible support and guidance on your journey towards personal growth and transformation.

Confidentiality In Hypnotherapy and Mind Coaching

I will keep all your information confidential and private subject to the laws of the state. However, if you disclose information that is deemed to put a child or children at risk, I am duty-bound to report it as laid down in the Children First Act 2015. I will keep your own personal records safe and secure for seven years after which time they will be destroyed safely and securely- safeguarding your anonymity at all times. 

Dual Relationships and Social Media

Dual relationships can impair our work together in terms of the therapeutic process. Therefore, I will not acknowledge our work together with anyone without your written permission. 

Fees, Session Time Frame & Frequency

Please note that fees for one on one sessions, live events, virtual challenges, webinars, programs and all other services must be paid in full before the sessions/event commences. Alternatively, if you have arranged a monthly payment plan, it is crucial that your payments are up to date before each session. In the case of self-paced programs details will be given in the product description before purchasing.

Spacing sessions at least 2 weeks apart allows for optimal subconscious change to occur. Our subconscious mind requires time to process and integrate new information and patterns. By having this interval between sessions, it gives your subconscious mind the opportunity to absorb and internalize the materials discussed. Additionally, repetition is a key factor in creating lasting change. The 2-week gap allows you to review and practice the materials covered in each session, reinforcing the desired changes and increasing the likelihood of their integration into your daily life. This approach ensures that the transformational work we do together has a solid foundation and a greater chance of creating sustainable and long-lasting results.

Deposits are Non-Refundable

Please note that all deposits made for our services are non-refundable. Once a deposit is made, it is considered a commitment to secure your spot and allocate resources for your session. This policy ensures fairness to both our clients and our team, as we dedicate time and resources to prepare for your session based on your deposit.

We understand that unforeseen circumstances may arise, and we are committed to working with you to find alternative solutions whenever possible. However, please be aware that deposits are non-refundable regardless of the reason for cancellation or rescheduling.

We highly recommend reviewing your schedule and confirming your availability before making a deposit to avoid any inconvenience. If you have any questions or concerns regarding this policy, please feel free to reach out to our team for further clarification.

Refunds and Cancellations

Although Hypnotherapy has an incredibly high success rate, the practitioner (EC HYPNOTHERAPY) cannot and does not guarantee results since client's own personal success depends on various factors that the practitioner (EC HYPNOTHERAPY) has no control over, including client's willingness and desire to effect the changes inside them. The money (detailed on your transaction and receipt) will be paid, via your credit/debit card, as outlined in your transaction, and the specific terms of the agreement. By purchasing a service, event or product, you hereby authorize EC HYPNOTHERAPY to charge your credit card and further understand and agree that this payment is non-refundable; not to dispute this charge under any circumstance or in any manner with your bank or any merchant processor; and, that your purchase is subject to the Company’s terms and conditions.

In the event of default of the agreed terms, you accept liability for all costs incurred by EC HYPNOTHERAPY in recovery due to your breach of the agreed terms. Such costs may include, but not be limited to, a Letter Before Action, Debt Collection Agents fees, Interest and Late Payment Compensation per Invoice of €60.00. You also acknowledge and agree that a default in payment shall result in the suspension of your access to the course until your account is made current.

Please note that refunds for live events, whether virtual or in-person, including but not limited to webinars/online challenges/workshops/seminars etc are non-refundable. However, in the event of unforeseen circumstances where EC Hypnotherapy is at fault and is unable to reschedule the event at short notice, we will make every effort to accommodate our participants. 

Credit/Debit Card Payments

You agree to pay any applicable surcharge on payments made by credit/debit card.

Unless otherwise stated, all amounts shown on our website are in EURO. The currency and amount will be displayed before you make your payment. We do not store your financial information on our platform. Our third party service provider, Stripe, will store your details and will use these details for each successive billing period (if applicable to you). We are not responsible for your data with Stripe. If you have any concerns about your data, you should check the privacy policy for Stripe here: https://stripe.com/ie/privacy

Payment Plan Agreements
The money (detailed to by you before payment plan commenced) will be paid in a series of payments, via your credit/debit card or bank transfer, as outlined in your contact, and the specific terms of the agreement. By purchasing a service with payment plan terms, you hereby authorise EC Hypnotherapy to charge these installments to your credit card (or invoice you for bank transfer) and further understand and agree: that this payment is non-refundable; not to dispute this charge under any circumstance or in any manner with your bank or any merchant processor; and, that your purchase is subject to the Company’s terms and conditions. In the event of default of the agreed repayment terms, you accept liability for all costs incurred by EC Hypnotherapy in recovery due to your breach of the agreed repayment terms. Such costs may include, but not be limited to, a Letter Before Action, Debt Collection Agents fees, Interest and Late Payment Compensation per Invoice of 60.00 Euro. You also acknowledge and agree that a default in payment shall result in the suspension of your access to the course until your account is made current.

Changes to these terms and conditions

We reserve the right to change these terms and conditions from time to time. By continuing to use the site following such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the site.

Entire agreement

Those terms and conditions (as amended from time to time) together with any document expressly referred to in them comprise the entire agreement between you and us.

Rights granted/rights reserved

You acknowledge that the content is made available to you for your personal use only and that you may download the content onto one computer hard drive. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, distribute, publish, commercially exploit or create derivative works of the content. For the avoidance of doubt, you may not market, sell, or use any of EC Hypnotherapy’s products or programs for your own commercial purposes (i.e. as part of your business).

Digital Products Refund Policy. Purchase Terms of Agreement
The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content, coaching programmes, hypnotherapy sessions, hypnosis recordings are made through payment gateways such as Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process. Since your purchase is a digital product, it is deemed “used” after download oropening, and all purchases made on www.echypnotherapy.ie are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy. EC HYPNOTHERAPY reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Severability

Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other provisions is held to be inapplicable or unenforceable in any circumstances.

No waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Liability

You agree that, except for death and personal injury arising from our negligence, we shall not be liable in contract, tort, negligence, statutory duty or otherwise, for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the site or your use of or reliance upon the content or any information you obtain by means of the site or your use of or reliance upon the content or any information you obtain by means of the site or any bookings or purchases you make of goods and/or services through your use of the site, including, without limitation, damage for loss of profits, loss of business, or any other consequential or pecuniary loss (even where we have been advised of the possibility of such loss or damage.)

Medical Disclaimer

If you suffer from EPILEPSY or PSYCHOSIS, please consult your doctor before using any hypnosis programme. This coaching is intended for informational and educational purposes, it is not intended to substitute for professional medical advice, diagnosis, and/or treatment. Please consult your medical professional before making changes to your diet, exercise routine, medical regimen, lifestyle, and/or mental health care.

Agreement Section

By signing up with EC Hypnotherapy as a client through an Online Programme, Courses, 1 on 1 Sessions or in any capacity, you are agreeing to participate in Hypnotherapy and Mind Coaching. You acknowledge that you understood and comply with the agreed-upon policies as stated above. By signing up with EC Hypnotherapy as a client /member/event participant you confirm that you have read the Terms and Conditions details above and the Privacy Policy, and you agree to these terms and conditions set forth above. 

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